Privacy policy

Last updated: June 22, 2026

This Privacy Policy explains how Eluria, a trade name of NORTHPEAKHQ LLC ("Eluria," "we," "us," or "our"), collects, uses, and shares your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described in this policy.

Information we collect

When you visit our site, browse, or place an order, we may collect:

  • Information you provide directly, such as your name, billing and shipping address, email address, phone number, and order details.
  • Payment information, which is processed securely by our payment providers. We do not store full payment card numbers ourselves.
  • Information collected automatically, such as your IP address, browser type, device information, pages viewed, and how you interact with our site, through cookies and similar technologies.

How we use your information

We use your information to:

  • Process and fulfill your orders, including shipping and order confirmations
  • Communicate with you about your order or respond to your questions
  • Send you marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud, and comply with our legal obligations

Cookies and tracking

We use cookies and similar technologies to operate our store, remember your preferences, analyze site traffic, and support marketing. We may use third-party tools such as Shopify, Google Analytics, Meta (Facebook) Pixel, and email marketing services. These providers may collect information about your activity over time and across websites. You can control or disable cookies through your browser settings, though some features of our site may not work properly without them.

How we share your information

We do not sell your personal information. We share information only with trusted third parties who help us run our business, including:

  • Shopify, which hosts our online store
  • Payment processors, to handle transactions securely
  • Shipping and fulfillment partners, to deliver your orders
  • Marketing and analytics providers, to operate and improve our services

We may also disclose information if required by law, to enforce our policies, or to protect the rights, property, or safety of Eluria, our customers, or others.

Data retention

We keep your personal information for as long as needed to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

Your rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the information we hold about you, and to opt out of marketing communications. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Marketing emails

If you opt in to receive marketing from us, you can unsubscribe at any time using the link in any email or by contacting us directly.

Children's privacy

Our website and products are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Eluria — a trade name of NORTHPEAKHQ LLC
1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
Email: info@eluriamain.com
Hours: 9am – 5pm EST, Monday – Saturday